Pool Deals Reviews

PoolDeals.com has a highly negative reputation based on customer reviews. Here are the key points:

1. Customer Reviews:

   • Sitejabber: PoolDeals has a rating of 1.0 star from 12 reviews, with customers frequently complaining about customer service problems, delayed or non-delivery of products, and deceitful tactics.
   • Reseller Ratings: The site is rated 1.00 stars based on 123 reviews, indicating widespread dissatisfaction.
   • Reviews.io: Customers describe PoolDeals as a scam company, citing issues with shipping, delivery times, and poor customer service. The company is accused of being unprofessional and incompetent.

2. Customer Service Issues:

   • Many customers have reported difficulty in getting responses from customer service, with some even being told to "go F___ Myself" by a customer service representative.
   • There have been instances where customers were told they would have to pay restocking fees and return shipping costs for defective or incorrect products.

3. BBB Accreditation:

   • PoolDeals is not accredited by the Better Business Bureau (BBB).

4. Shipping and Delivery:

   • Customers have reported long delivery times, with some orders taking over a month to arrive.
   • There have been instances where orders were not shipped despite payment, requiring customers to dispute charges.

In summary, PoolDeals.com has a poor reputation due to numerous complaints about customer service, shipping issues, and deceitful practices. It is advisable to avoid this company based on these reviews.

Pros:

• Discounts: Pool Deals offers various discount codes and coupons, allowing customers to save an average of $1322 with $60 off orders over $200.
• Price & Quality: Some reviews mention that the company offers competitive pricing and good quality products.

Cons:

• Customer Service: Most reviews highlight poor customer service, with complaints about unresponsive representatives, long wait times, and unhelpful communication.
• Shipping Issues: There are frequent reports of delayed or missing shipments, with some orders taking over a month to arrive.
• Product Quality: Some customers have received damaged or incorrect products, and the company has been accused of deceitful and fraudulent tactics.
• Return Policy: There are issues with the return policy, including high restocking fees and difficulties in getting refunds.

Overall, the negative reviews significantly outweigh the positive aspects, suggesting that Pool Deals has significant issues with customer service, shipping, and product quality.